Privacy and Cookie Statement
Rob v/d Heuvel Cars
Bedrijvenweg 16, 5272 PB SINT-MICHIELSGESTEL
Chamber of Commerce: 16052168
Contact person: Rob Heuvel
E-mail: at**@*********ts.com
Phone: 06 - 40 99 42 48
Last update: December 2025
1. Introduction
Rob v/d Heuvel Auto's is committed to protecting your privacy and personal data. We process your data exclusively according to the AVG (General Data Protection Regulation) and other legislation.
This includes:
- Clearly state the purposes for which we process personal data;
- Process only data that is necessary;
- Solicit consent where required;
- Not share your information with third parties unless necessary or required by law;
- Enter into processor agreements with parties who process data on our behalf;
- Implement appropriate security measures;
- Respect your rights, such as inspection, rectification and deletion;
- Use cookies only with permission or when functionally necessary.
2. What personal data do we process?
We may process the following data:
Contact and customer information
- Name
- Address, zip code and city
- Phone number
- Email address
- License plate number (if provided)
Website and user data
- IP address (anonymized where possible)
- Browser and device data
- Surfing behavior
- Cookies
Data from forms
When you fill out a contact form, we process the data you provide yourself to contact you.
Log files
Our server records log data to keep the website functioning securely and stably.
3. Purposes and bases.
We process your personal data for the following purposes:
3.1 Contact and customer service
To answer questions and make appointments.
Basis: legitimate interest & performance of a contract.
3.2 Quotations and services
To prepare and execute bids and services.
Basis: performance of an agreement.
3.3 Improving our website
We use anonymized analytical data to optimize our website.
Basis: legitimate interest.
3.4 Legal obligations
For compliance with administrative and tax obligations.
Basis: legal obligation.
3.5 Marketing (by permission only)
When you sign up for updates or promotions.
Basis: consent.
4. Retention periods
- Contact forms: up to 12 months
- Invoice and administrative data: 7 years (legal retention requirement)
- E-mail correspondence: up to 24 months
- Analytics data: according to Google Analytics settings
5. Security of personal data
We take the following security measures, among others:
- Encrypted connections (SSL)
- Secure and protected access systems
- Regular software updates
- Need-based access management
- Backups on secure servers
6. Disclosure to third parties
We provide your data to third parties only when necessary for our services or required by law. We enter into a processing agreement with each party stating that your data will not be used for other purposes and will be properly secured.
We never sell or rent your data.
7. Social media
Our website may contain links to social media platforms. When using these, the privacy policy of the relevant platform applies. They may collect data such as IP address and browser information. We have no influence on this.
8. Rights of data subjects
You have the right to:
- Get access to your data;
- To have your information corrected;
- Request removal of your data;
- Request restriction of processing;
- Object to processing;
- Receive and transfer your data (data portability);
- File a complaint with the Personal Data Authority.
9. Minors
Our Web site is not directed to persons under the age of 16. If you are under 16, please use the Web site only under the supervision of a parent or guardian.
10. Cookies
Our website uses cookies to improve functionality and user experience. This relates to:
- Functional cookies
- Analytical cookies (Google Analytics 4, anonymized)
Google Analytics 4
We use GA4 in which:
- IP addresses are anonymized
- Data will not be used for advertising purposes
- Data may be stored outside the EU
You can disable cookies through your browser settings.
11. Changes to this statement
We may change this statement if legislation or our services change. The most recent version is always posted on our website.
12. Questions or complaints
Do you have questions or want to report a complaint? Please contact us at:
Rob v/d Heuvel Cars
E-mail: ro***************@***il.com
Phone: 073 - 5477554
Or file a complaint with the Personal Data Authority at: www.autoriteitpersoonsgegevens.nl